Professional Summary
Enterprise IT Manager and Senior Systems Architect with over 18 years of experience leading IT operations, full-stack software development, and large-scale network infrastructure. Includes 8 years of international experience deploying mission-critical government-sector solutions and corporate platforms in Abu Dhabi, UAE.
Skilled at aligning IT strategy with organizational goals, optimizing multi-million-rupee/dirham budgets, managing high-stakes vendors, and guiding cross-functional technical teams. Proficient in bridging web application engineering (PHP, Laravel, relational databases) with robust system architecture (VMware, Windows Server virtualization, enterprise cyber security and multi-site routing).
Professional Experience
Assistant Director – HMIS / IT 2023 – Present
- Formulate, deploy and govern healthcare IT strategies aligned with the clinical and operational goals of the hospital.
- Direct the procurement lifecycle, system configuration and data integration audits for advanced Hospital Management Information Systems (HMIS) and medical hardware.
- Architect and enforce enterprise-grade data security protocols and user access permissions to protect sensitive patient records and institutional data stores.
- Manage high-value vendor ecosystems, negotiate technology contracts and monitor compliance with Service Level Agreements (SLAs).
- Develop and optimize the annual IT department budget, implementing cost-effective hardware, software and virtualization platforms.
- Lead, recruit, train and evaluate a team of network engineers, software developers and technical support specialists.
- Run training programs for healthcare staff to ensure smooth adoption of upgraded clinical applications and hardware interfaces.
IT Manager 2020 – 2022
- Led technical client discovery sessions, designed master project roadmaps, coordinated cross-functional teams and monitored end-to-end delivery.
- Formulated high-level system structures, database schemas and networking schematics for project engineering groups.
- Designed complex network architectures and managed secure server infrastructure deployments in enterprise customer environments.
- Commissioned enterprise operating systems, configured hardware firewalls and optimized routing tables.
- Created and delivered technical product demonstrations and strategic proposals to executive stakeholders.
- Managed data protection policies, disaster recovery architectures and continuous network backup schedules.
Team Leader – Design & Web Development 2016 – 2020
- Gathered functional specifications and infrastructure maps for complex web application developments.
- Delegated tasks, managed agile workflows, monitored sprint progress and achieved on-time delivery.
- Developed relational database architectures and secure, reusable code using Core PHP and the Laravel framework.
- Designed responsive UX/UI using SASS, HTML5, CSS3, Bootstrap and JavaScript.
- Built and managed customer web-hosting infrastructure, domains, DNS zones and remote cPanel profiles.
- Executed software deployments on remote web servers and provided remote and on-site technical support.
Designer cum Web Developer 2014 – 2016
- Programmed and maintained corporate web portals and custom in-house software integrations.
- Structured internal databases using MySQL and handled application hosting parameters.
- Worked with project management teams to deliver visual designs, user interfaces and brand assets.
- Provided tier-2 hardware and software support to on-site corporate personnel.
I.T Supervisor 2012 – 2014
- Administered, monitored and optimized local IT infrastructure in demanding remote operational conditions.
- Built custom scripts and applications to automate internal tracking workflows.
- Resolved complex employee hardware, software and local area network issues.
Graphics Designer 2009 – 2012
- Created vector design assets, user interfaces and digital layouts for client software applications.
- Conducted structured technical training workshops for incoming junior design staff.
Computer Lab Incharge 2005 – 2009
- Supervised day-to-day computer laboratory operations, performing hardware upgrades and software diagnostics.
- Taught practical courses covering operating systems, local area networking and digital graphic applications.
Technical Projects & Enterprise Solutions
Hospital Management Information System (HMIS)
Engineered a comprehensive digital medical platform integrating laboratory systems, automated report generators and PACS to digitize clinical and administrative workflows.
AI-Powered Surveillance Infrastructure
Designed and deployed a network of 300+ IP cameras on an AI server configuration for facial recognition, license plate recognition and object detection.
Multi-Site Enterprise Camera Network
Managed a global security implementation across 34 international gold shops, connecting 500+ IP cameras to a single control unit with custom Telegram bot and email notifications.
Abu Dhabi Police Projects
Programmed secure web-based form engines and smart lock integration systems communicating with digital networks, key bands, Emirates ID cards and authentication cameras.
Multitenant Event Management Architecture
Engineered a high-traffic multitenant web engine integrated with Dubai eTicketing API protocols and digital payment gateways for global event sales.
UAE Government ERP & Archiving Modules
Designed inventory control, asset tracking and file/document archiving engines with advanced index-based searching for the Supreme Council for Motherhood and Childhood.
UAE Ministry of Foreign Affairs (MOFA) Suite
Built a custom digital workspace to streamline preventive and reactive asset maintenance workflows.